Privacy Policy

Last updated: February 22, 2026

Tripi, a product of Xmoment Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully. By using Tripi, you agree to the practices described herein.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, and profile photo when you create an account.
• User Content: Photos, text, ratings, tips, and travel journals you create or upload.
• Trip Data: Itinerary details including destinations, dates, travel preferences, and budget information you enter.
• Communications: Messages you send to our support team.

1.2 Information Collected Automatically

• Location Data: With your permission, we collect precise GPS location data to provide real-time travel guidance ("Here & Now" feature), auto check-in, and route tracking during active trips. You can disable location services at any time through your device settings.
• Device Information: Device model, operating system version, unique device identifiers, and app version.
• Usage Data: How you interact with the App, including features used, screens viewed, and timestamps.
• Photo Metadata: EXIF data (including GPS coordinates and timestamps) from photos you upload, used to match photos to trip locations.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features.
• Generate AI-powered itineraries and travel recommendations based on your preferences and saved content.
• Provide real-time, location-based travel guidance and alerts.
• Automatically create check-in records to verify travel authenticity.
• Generate and assist with travel journal creation after your trip.
• Send you relevant notifications (weather alerts, schedule reminders, disruption notices).
• Respond to your support requests.
• Analyze usage patterns to improve user experience.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Published Content: Travel journals and content you choose to publish are visible to other users according to your visibility settings (public, friends-only, or private).
• Service Providers: We work with third-party services (cloud hosting, AI processing, analytics) that process data on our behalf under strict confidentiality agreements.
• Third-Party Integrations: When you use features like ride-hailing, we share only the minimum data necessary (e.g., pickup/drop-off location) with the third-party service.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

4. Location Data

Location data is central to Tripi's travel guidance features. Here is how we handle it:

• We only collect precise location data when you have an active trip in progress and have granted location permission.
• Background location access is used during active trips to provide timely notifications and auto check-in.
• You can revoke location permissions at any time through your device settings. Some features (real-time guidance, auto check-in) will be unavailable without location access.
• Location history is stored securely and associated with your trip data.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Trip data and location logs are retained to support your travel journals. You may request deletion of your account and associated data at any time by contacting us at product@tripi.life.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Tripi is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain data processing.
• Export your data in a portable format.

To exercise any of these rights, contact us at product@tripi.life.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or via email. Your continued use of Tripi after changes become effective constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: product@tripi.life

Support

We're here to help you get the most out of Tripi.

Frequently Asked Questions

About Us

Xmoment Inc.

Our Mission

At Xmoment Inc., we believe that travel should be about experiencing, not stressing over logistics. We build intelligent tools that handle the complexity of trip planning, real-time navigation, and travel documentation — so travelers can focus on what matters most: the journey itself.

What We Do

Tripi is our flagship product — an AI-powered travel companion app designed to support every stage of your trip:

• Before You Go: Browse structured travel guides from real travelers, save the places and tips you love, and let AI build a personalized, day-by-day itinerary based on your schedule, budget, and preferences.
• While You Travel: Get real-time, location-aware guidance with our "Here & Now" feature. Tripi tells you what to do next, handles disruptions like flight delays or weather changes, and quietly logs your footsteps for later.
• After You Return: AI generates a structured travel journal from your real trip data and photos. Edit, polish, and publish — helping the next traveler plan their adventure.

Our Focus

We are building Tripi with a focus on international travelers visiting China. Navigating a new country comes with unique challenges — language barriers, unfamiliar payment systems, complex transportation networks, and cultural differences. Tripi is designed to bridge these gaps, making it easy for travelers to explore China with confidence.

Our AI understands the practical needs of international visitors: from setting up mobile payment apps before departure, to providing real-time transit guidance in cities like Beijing and Shanghai, to one-tap ride hailing with pre-filled destinations in the local language.

Why Tripi Is Different

• Structured, Reusable Content: Travel guides on Tripi are not long-form articles. They are structured, day-by-day itineraries that can be broken apart, saved piece by piece, and recombined into new trips.
• Granular Saving: Save an entire trip as a template, or save just a single restaurant, a transportation tip, or a pre-trip preparation guide. Every element is independently useful.
• AI Throughout: From understanding your preferences to generating itineraries, from real-time rerouting to drafting your travel journal — AI is woven into every stage.
• Verified Authenticity: Tripi automatically records GPS check-ins during your trip. Published journals backed by real location data receive a "Verified Trip" badge, building trust in the community.

Contact Us

Terms of Service

Last updated: February 22, 2026

Welcome to Tripi. These Terms of Service ("Terms") govern your access to and use of the Tripi mobile application and website (collectively, the "Service") operated by Xmoment Inc. ("we", "our", or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Service. By using Tripi, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

2. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your account credentials.
• Notify us immediately of any unauthorized access to your account.
• Accept responsibility for all activities that occur under your account.

3. Description of Service

Tripi provides an AI-powered travel companion platform that includes:

• Structured travel guide browsing and granular content saving.
• AI-assisted itinerary generation based on user preferences and saved content.
• Real-time, location-based travel guidance and notifications during active trips.
• Automatic location check-in recording for trip documentation.
• AI-assisted travel journal generation and publishing tools.

Features may vary by region and are subject to change as we improve the Service.

4. User Content

4.1 Your Content

You retain ownership of content you create or upload to Tripi, including photos, text, reviews, tips, and travel journals ("User Content"). By publishing User Content on Tripi, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your User Content in connection with operating and improving the Service.

4.2 Content Standards

You agree not to post content that:

• Is false, misleading, defamatory, or fraudulent.
• Infringes on the intellectual property or privacy rights of others.
• Contains hate speech, harassment, or threats of violence.
• Promotes illegal activities.
• Contains malware, spam, or unauthorized advertising.

We reserve the right to remove any User Content that violates these standards.

5. AI-Generated Content

Tripi uses artificial intelligence to generate itineraries, travel recommendations, and journal drafts. While we strive for accuracy, AI-generated content is provided for informational purposes and may contain errors. You acknowledge that:

• AI recommendations are suggestions, not guarantees of quality, safety, or availability.
• You are responsible for verifying important details (opening hours, prices, visa requirements, etc.) before relying on them.
• AI-generated itineraries should be reviewed and customized to your specific needs.
• We are not liable for any losses arising from reliance on AI-generated content.

6. Location Data and Privacy

Certain features require access to your device's location services. By enabling location access, you consent to the collection and use of your location data as described in our Privacy Policy. You may disable location services at any time through your device settings, though some features will become unavailable.

7. Third-Party Services

The Service may integrate with or link to third-party services (e.g., ride-hailing apps, map services, payment platforms). Your use of third-party services is governed by their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

8. Intellectual Property

The Service, including its design, features, code, and branding (excluding User Content), is owned by Xmoment Inc. and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service without our prior written consent.

9. Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to gain unauthorized access to the Service or its systems.
• Interfere with or disrupt the Service's operation.
• Scrape, crawl, or extract data from the Service using automated means without permission.
• Impersonate any person or entity.
• Use the Service to transmit viruses or malicious code.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service ceases immediately. You may also delete your account at any time by contacting us at product@tripi.life.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XMOMENT INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Xmoment Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your User Content, or your violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Xmoment Inc. is incorporated. Any disputes arising under these Terms shall be resolved through good-faith negotiation between the parties. If a resolution cannot be reached, disputes shall be submitted to the competent courts of the jurisdiction in which Xmoment Inc. is incorporated.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the App or via email. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

• Email: product@tripi.life